Terms & Conditions

These Terms & Conditions govern the sale of digital products by JackedCycle (“we”, “us”, “our”). Your use of this service is also subject to our Privacy Policy.

• Business name: JackedCycle
• Country of operation: Belgium
• Contact email: support@jackedcycle.com

JackedCycle provides personalized digital fitness plans. These plans are algorithmically generated based on the data provided by the user in our online questionnaire.

• The product is digital content not supplied on a tangible medium.
• No physical goods are shipped.
• Delivery is made via the email address provided at checkout.

Upon successful payment, performance begins immediately. Delivery is typically immediate via email, but may take up to 24 hours due to technical processing.

• The customer is responsible for providing a valid email address and monitoring their spam/junk folders.
• If the product is not received within 24 hours, the customer must contact support for re-delivery.

In accordance with Article VI.53, 13° of the Belgian Code of Economic Law (and EU Directive 2011/83/EU), the consumer's right of withdrawal is excluded for the supply of digital content which is not supplied on a tangible medium. By completing their purchase, the customer:

• Provides prior express consent for the performance of the contract to begin immediately.
• Acknowledges that they lose their 14-day statutory right of withdrawal once the digital content has been accessed — that is, once they click the download link or open the file. Simply receiving the delivery email does not constitute access.

5.1 General: Due to the nature of digital content, all sales are final once the product has been accessed.

5.2 Satisfaction Guarantee: As a commercial guarantee separate from statutory rights, JackedCycle offers a refund to customers who have genuinely followed the plan and are not satisfied. To be eligible, the customer must:

• Have completed a minimum of 14 training sessions following the plan;
• Submit video recordings of all 14 training sessions as proof of effort; and
• Submit their refund request by email to support@jackedcycle.com within 30 days of the purchase date.

Refund requests that do not include the required proof will not be processed. JackedCycle reserves the right to verify the authenticity of submitted proof and to decline requests where the proof is incomplete, duplicated, or otherwise not genuine. Approved refunds are issued to the original payment method.

5.3 Exceptions: Refunds may also be granted at our discretion for duplicate purchases or verified technical failures that prevent delivery of the product.

While the plan is personalized based on user input (age, weight, goals), JackedCycle does not guarantee specific physiological results (e.g., specific weight loss or muscle gain). Results are highly dependent on individual consistency, adherence, nutrition, and biological variance.

7.1 Non-Medical Advice: The content is for informational purposes only. It is not medical advice. The personalization does not account for undiagnosed medical conditions or specific injuries.

7.2 Assumption of Risk: By using this product, the customer acknowledges that physical exercise involves an inherent risk of injury. The customer assumes full responsibility for these risks and confirms they have consulted a medical professional if they have any underlying health concerns.

7.3 Minors: If the customer is under 18 years of age, they must have obtained prior permission from a parent or legal guardian before purchasing. By completing the purchase on behalf of a minor, the parent or guardian is deemed to have read, understood, and agreed to these Terms in full, and accepts full responsibility for the minor's use of the product and participation in any physical exercise programme.

To the maximum extent permitted by Belgian law:

• JackedCycle's liability is limited to the purchase price of the product.
• We are not liable for indirect or consequential losses.

Nothing in these terms excludes liability for death or personal injury caused by our gross negligence or intentional misconduct, as required by Belgian consumer law.

All content remains the property of JackedCycle. The purchase grants a single-user license. You may not resell, share, or redistribute the digital plan or the questionnaire logic.

These Terms are governed by and construed in accordance with the laws of Belgium. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Belgium.

JackedCycle reserves the right to update or modify these Terms at any time. Changes will be published on this page with an updated date. Continued use of the service following any changes constitutes acceptance of the revised Terms.